FAQs

When will my order ship?

All orders will be processed and shipped within 3 - 5 business days via the United States Postal Service Priority Mail. 

When will my order arrive?

Once shipped, Priority Mail arrives within 3 business days. Orders cannot be shipped to PO Boxes. 

If you need your order sooner, please contact The Store at: store@contemporarycraft.org to make special arrangements. Additional shipping fees may apply.

Will my order be insured?

All packages shipped within the United States via USPS will be insured, and is included in the shipping fee.

Do you ship internationally?

At this time, Contemporary Craft is only able to offer domestic shipping within the United States.

May I pick-up my purchase curbside?

Yes, please email us at: store@contemporarycraft.org to arrange for curbside pick-up, Thursday through Saturday 11 am - 4 pm. As the current situation changes, modifications may be made this schedule.

If an item is listed as curbside (pick-up only), would you be able to ship?

Yes; larger items are indicated as pick-up only. If you would prefer to have the item shipped, please contact us at: store@contemporarycraft.org and we would be happy to calculate the cost to ship.

Which credit card payment options does Contemporary Craft accept?

We accept Visa, Mastercard, American Express, Discover and Apple Pay.

May I return or exchange a purchase?

If you are not satisfied with your purchase, The Store will gladly accept returns or exchanges in their original condition. To start a return or exchange, please contact us within 14 days of delivery at: store@contemporarycraft.org and ship the item back within 30 days from the date of purchase. Items may be exchanged for other merchandise equal in value, or may be returned for store credit only. Delivery and shipping fees are non-refundable.

See Return & Exchange Policy for more details. 

Where is Contemporary Craft located?

Contemporary Craft is located in Pittsburgh's Upper Lawrenceville neighborhood at: 5645 Butler Street, Pittsburgh, PA 15201. 

When we are able to open, plan a visit to see our innovative exhibitions, take an artist-led workshop in our Studio, and of course, shop for handcrafted artwork in The Store.

Look for updates on our website!

I'm an artist and would like to submit work to be sold in The Store. What is the process?

The Store is a retail space within Contemporary Craft offering unique handmade merchandise from some of the best craft artists across the nation. We are always on the lookout for new artists and accept work based on a few criteria. Please visit our website for more information: https://contemporarycraft.org/store/sell-your-work/